Reviewed by Jen
From the moment I opened the box, I saw that this company truly cares about its consumers. The Nest 3rd generation was packaged neatly and included all the tools necessary for a quick install. I loved how it came with a mounting plate to cover the unsightly holes and mismatched paint from the previous thermostat. Its install was fool-proof and super simple. From day one, it has worked great and has learned our heating habits (since it's winter). It also illuminates as you walk by it in the hallway and gives the room temperature as well as the programmed temperature, and includes the amount of time it will take to get to the desired temperature, if you adjust it beyond the programmed temperature. I would recommend this product time and again.
Reviewed by Bree888
Save your time and money by checking your system first (and don't insist when you know it's not compatible). I wasted mine and want others to benefit from this experience. I should have trusted my instincts and should have returned the product and shouldn't have insisted in installing it since i already knew the wires were incompatible. Because I wanted to use the Nest thermostat, I still called Nest customer service who then told me that a Nest Pro installer can rewire my system to make the thermostat work (they really should have told me sorry it won't work as I already told them the type of wires I have). So I had a NestPro installer come by just to tell me what I already knew. The Nest Pro installer couldn't rewire my system because I have a communicating furnace that uses different wires to communicate with the entire system. So long story short, if you have DX+ and DX- wires (see photo), don't bother buying a Nest thermostat or having a Nest Pro installer come by because Nest will not work with your system.
Reviewed by John S
I was having new runs installed in my basement and separating the 1st and 2nd floors creating 3 separate zones requiring 2 new thermostats. My contractor recommended Nests. Full disclosure, I wasn't sold on the idea of spending Nest prices on the thermostats and wanted to install less expensive Honeywell or similar programmable units, but my contractor started telling me of the Nest benefits and that my utility company had a rebate on the units, so I went ahead and had him install 2 Nests and move my Honeywell unit to the basement. They've only been in about a week and I am glad that I went ahead with them. The units are very easy to program from the unit itself, the app or the computer. It will be interesting to see what if any energy benefits I realize long term, but so far the units are working well and look great. I was going to give the Nest an Overall Rating of 4.5 due to the price of a unit, but it didn't let me give less than a full point so I went with the 4 rating.
Reviewed by Pete L.A.
I love the Nest Learning Thermostat. The reason for only 4 stars is that I use the fan schedule to circulate the air even when the heat or cool are not operating. You do have to have the heat or cool turned on though. My old thermostat would circulate the air every hour even when the heat/cool were turned off. With the Nest, I have to turn on the heat but set it for the lowest setting to have the fan schedule to work. The other thing is that I don't find the "learning" part to be that helpful. I think I'd just rather adjust the temperature according to how I feel at the time instead of having the Nest do it for me. Otherwise, I really like it. I like being able to tell Alexa to set the heat before I get out of bed, etc. The thermostat looks nice and they included a faceplate since my old thermostat was larger and I'm going to need to paint before taking it off. It also integrates nicely with the Nest app, which I had due to having two Nest cams. Overall, I don't have any regrets purchasing this thermostat.
Reviewed by NGray
I have invested a lot in Nest to help protect my family. We started with cameras indoors and outdoors and eventually purchased a couple Nest Thermostats. I absolutely love the versatility of the app, and the ability to see what is going on in and around my house from a distance. The thermostat is fantastic too, as long as there is no interruption in internet connection. Overall I love my Nest!
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